Business Driven Information Systems (4th Edition) by Paige Baltzan, Amy Phillips

By Paige Baltzan, Amy Phillips

Filennote: PDF is retail-like caliber. PDF is 516 pages, searchable textual content, TOC bookmarks, hide. Index isn't really hyperlinked.
Publish yr note: initially released in 2008. inside of, says 2012 although 4th Ed is indexed as 2013 on Amazon

Business pushed info structures, 4th Edition discusses a variety of enterprise projects first and the way expertise helps these projects moment. the idea for this new angle is that enterprise projects should still force expertise offerings. each dialogue first addresses the enterprise wishes after which addresses the know-how that helps these wishes. This up-to-date version presents the basis that might permit scholars to accomplish excellence in enterprise via its up to date case stories, ultimate instances, know-how plug-ins, accelerated IT issues, and new undertaking administration content.

Business pushed info Systems is designed to offer scholars the power to appreciate how details know-how could be a aspect of power for a company, and McGraw-Hill’s on-line studying and review resolution, attach MIS, is helping scholars practice this information.

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Switching costs include financial as well as intangible values. The cost of switching doctors, for instance, includes the powerful intangible components of having to build relationships with the new doctor and nurses, as well as transferring all your medical history. With MIS, however, patients can store their medical records on DVDs or thumb drives, allowing easy transferability. indd 18 Management Information Systems: Business Driven MIS 26/11/12 1:45 PM Rev. Confirming Pages Companies can also reduce buyer power with loyalty programs, which reward customers based on their spending.

These data are useful for understanding individual sales; however, they do not provide us much insight into how Tony’s business is performing as a whole. Tony needs to answer questions that will help him manage his day-to-day operations such as: ■ ■ ■ ■ ■ ■ Who are my best customers? Who are my least-profitable customers? What is my best-selling product? What is my slowest-selling product? Who is my strongest sales representative? Who is my weakest sales representative? What Tony needs, in other words, is not data but information.

11. While many companies may not have a different individual for each of these positions, they must have top managers who take responsibility for all these areas. indd 14 Management Information Systems: Business Driven MIS 26/11/12 1:45 PM Rev. Confirming Pages Chief security officer (CSO) Responsible for ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses. Chief knowledge officer (CKO) Responsible for collecting, maintaining, and distributing company knowledge.

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